We want you to be happy with the purchases you make. If you're not satisfied, you may return or exchange the following within 30 days of the shipment's receipt:
We will refund your money as long as your product meets the above conditions and you include the original pack slip.
Damaged / Incorrect Items
Please keep in mind that on occasion, damage may occur to boxes and packaging while en route from our warehouse to their destinations. This is accidental and is usually limited to just the box or item packaging itself; only very rarely is the actual item damaged during shipping.
If you received a damaged or incorrect item in your order, we want to fix the problem. Just return the item directly to us within 30 days of the shipment's receipt, and we'll exchange the product for the correct/undamaged product.
How to Return or Exchange an Item
Sorry, we can't cancel or modify your order after you submit it. But it's easy to return or exchange any item. Please save your packing slip. It serves as your receipt if you need to return or exchange an item.
Send Your Return/Exchange to Our Warehouse
If you don't have your packing slip, please write your order number and the reason for your return/exchange on a slip of paper you enclose in your package.
Note: Unless the return/exchange is due to an error, we can't refund shipping charges.